With any purchase over $120
Free Worldwide Shipping
Christmas Closure
Be sure to place your order on or before the 14th of December for dispatch before our Christmas break.
Orders placed after this will be sent when we return on the 8th of January.
Thankyou for your understanding!
Shipping Rates & delivery times
- Order by Thursday Dec 14 for Christmas delivery.
- Free Express shipping with any order over $120
- $25 Express shipping for any order under $120
- Expect your order to be dispatched within 1 - 2 business days from our Auckland studio.
- If you would like to pick up your order from our Grey Lynn Studio, just get in touch to arrange a time.
- Free Express shipping with any order over $120
- $15 Express shipping for any order under $120
Choose between our two express options at checkout: - DHL Express (Order by 14/12/23 for Christmas delivery)
- Australia Post (Order by 28/11/23 for Christmas delivery)
- Expect your order to be dispatched within 1 - 2 business days from our Auckland studio.
- All prices are inclusive of GST, and you will not be liable for any additional charges at the Australian border.
- Order by 12/12/23 for Christmas delivery
- Free Express shipping with any order over $120
- $25 Express shipping for any order under $120
- Shipping is tracked and express with DHL
- Expect your order to be dispatched within 1 - 2 business days
No unexpected charges -
- Orders of any New Zealand-made pieces valued at $800 USD or less are exempt from customs and duties when they arrive in the USA
- Any order of any value of our Australian-made pieces will not incur any import charges thanks to the Free Trade agreement between the USA and Australia.
- Order by 12/12/23 for Christmas delivery
- Free Express shipping with any order over $120
- $25 Express shipping for any order under $120
- Shipping is tracked and express with DHL
- Expect your order to be dispatched within 1 - 2 business days
VAT / Customs / Duties
- Each individual country may add extra charges at the border when your order arrives, which Francie is not responsible for. For more information get in touch with us, or your local border authority.